Warranty

WARRANTY

Aulic is made to the highest industry standards and quality, referring to table below for warranty periods.

Vanity

Cabinet (Moisture Proof)

10 years replacement product or parts.
12 months replacement product & labour



Top/Top with undermount basin

2 years replacement product or parts.
12 months replacement product & labour

BASIN

 

 

5 years replacement product or parts.
12 months replacement product & labour

Led Mirror

5 years replacement product or parts.
12 months replacement product & labour

Led Shaving Cabinet

5 years replacement product or parts.
12 months replacement product & labour

Shaving Cabinet

5 years replacement product or parts.
12 months replacement product & labour

Other Products

12 months replacement product & labour

Commercial Use

12 months replacement product & labour

Conditions:

Installation is made by a LICENSED tradesman.

Failure derives from a fault in the quality of the product.

Proof of purchase should be provided when making a claim.

The product should be installed properly.

All cabinets are engineered for Moisture Proof. Wipe any water residue after use.

This warranty does not cover scratching, normal wear and tear and deliver on mirrors as these are not manufacturing faults.

To fullest extent under the law, Aulic is not liable for damage to any person or property and any indirect consequence or other loss. Aulic liability does not include the cost of installation or removal of any product and no warranty will be supplied if damage occurs during or after INSTALLATION or a damaged or incorrect part has been installed. The warranty does not cover the issue by improper installation; accident; misuse; abuse; negligence; installation or part installation by the purchaser or any person other than a LICENCED tradesman; excessive wear and tear; improper care and maintenance; excessive heat damage or harsh detergents or other cleaners used on products; chemical, electrochemical or electrical influences and natural causes.

                                                                                                                                                                                                                                                                                             

Acceptance of Terms:

By accessing or using Aulic services or products, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access or use the Aulic services or products.

We reserve the right to terminate or suspend access to the Aulic products and services immediately, without prior notice or liability, for any reason, including but not limited to breach of the Terms. You agree to use the Aulic products and services only for lawful purposes and in a way that does not infringe upon the rights of others, violate regulations, or inhibit anyone else’s use and enjoyment of the Aulic products and services. Aulic’s failure to enforce any of these Terms shall not be construed as a waiver of any of Aulic’s rights.

Description of Service:

Aulic products and services are provided “as is” and are subject to availability. We reserve the right to modify or discontinue the Aulic products and services without notice at any time. If a clause is unenforceable it must be read down to be enforceable or, if it cannot be read down, the term must be severed from the Terms, without affecting the enforceability of the remaining terms. 

Pricing, Payment and Delivery:

The pricing and payment terms for the Aulic products are as described on our website or as agreed upon in any separate agreement. Payments are due as per the agreed-upon terms. Any quotation provided by the Supplier to the Customer for the proposed supply of goods or services is valid for 14 days from the date of issue, an invitation to treat only and only valid if in writing. Prices quoted for the supply of goods and services are exclusive of GST and any other taxes or duties unless expressly stated otherwise. An additional handling and delivery charge of $99.00 (excluding GST) applies to all orders below $500.00 (excluding GST). This charge applies to orders in metro Melbourne. for all other orders beyond the Melbourne metro area, you are required to contact the office. Aulic has the right to nominate the method of delivery. This delivery takes up to 1-15 days, for urgent deliveries the delivery time should be put on the purchase order and our customer should contact the office to confirm this time frame is accepted. If the cost of the goods to the Supplier increases between the time of quotation and delivery due to circumstances beyond the Supplier’s control, then the Supplier may pass this additional cost on to the Customer and the Customer must pay such cost. Aulic reserves the right to require payment in full on delivery of the goods or completion of the services. In the case of goods made to order or cut to size, the Supplier may require a non-refundable deposit at the time of the Customer placing the Order. If the Customer defaults in payment by the due date of any amount payable to Aulic the right to suspend the provision of credit and require payment before delivery, cease or suspend supply of any further goods or services to the Customer or by written notice to the Customer, terminate any uncompleted contract with the Customer is reserved.

Intellectual Property:

All content included as part of the Aulic products and services, such as text, graphics, logos, images, and software, is the property of Aulic and protected by copyright and other laws. If Aulic is unable to deliver the goods or provide the services, then it may cancel the Customer’s order (even if it has been accepted) by written notice to the Customer. No purported cancellation or suspension of an order or any part of it by the Customer is binding to Aulic once the order has been accepted.

Limitation of Liability:

Aulic, including its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages resulting from the use or inability to use the Aulic products and services.

To the fullest extent under the law, Aulic is not liable for damage to any person or property and any indirect consequence or other loss, Aulic liability does not include the cost of installation or removal of any product, and no warranty will be supplied if damage occurs during or after INSTALLATION or a damaged or incorrect part has been installed. The warranty does not cover the issue of improper installation, accidents, misuse, abuse and negligence, installation or part installation by the purchaser or any person other than a LICENCED plumber, excessive wear and tear, improper care and maintenance, excessive heat damage or harsh detergents or other cleaners used on products, chemical, electrochemical or electrical influences, and natural causes. In case of dispute, Aulic reserves the right of final decision on the interpretation of these terms and conditions.

If the shipping or delivery is prevented by circumstances beyond Aulic’s control within the stipulated time, the time will be extended until such circumstances have ceased and Aulic should not be liable for any loss or damage (including consequential loss or damage) directly or indirectly, arising from these delays.

Returns:

The product must be in original condition, as well as the original invoice number supplied. Aulic shall have no responsibility to accept returned goods unless the return is authorized by Aulic. A restocking charge of 20% (exclusive of GST) applies on all authorized returns where Aulic is not at fault. No credit will be recognized after 7 days from the delivery date. No claim for shortage of parts will be recognized after 7 days from the delivery date. Products annotated as ‘make to order’, specifically manufactured, or cut to particular specifications are non-returnable.

Risk and insurance:

The risk in the goods and all insurance responsibility for theft, damage, or otherwise will pass to the Customer immediately on the goods being delivered to the Customer or taken from Aulic’s premises. Aulic products are sold to the Customer on the basis that the Customer has obtained all necessary licenses or permits under all relevant laws and regulations concerning the goods. The Customer assumes all risk and liability for loss, damage, or injury to persons or to property of Aulic, or third parties arising out of the use.

Governing Law:

These Terms shall be governed and construed by the laws of Australia, and any dispute arising out of these Terms shall be subject to the exclusive jurisdiction of the courts.

Changes to Terms:

We reserve the right to modify or replace these Terms at any time. It is your responsibility to review these Terms periodically for changes. Your continued use of the Aulic products and services after any modifications to the Terms will constitute acceptance of such changes. 

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